arwinpoon
04-11-2008, 08:17 AM
Well its not everyday we can say about how great a company can be in this hobby but If we can mention them when they do a great job I think we should. I have been wanting to get their new 6 packs (with recall function) for a while. They finally released it!!. It took about a week to get here, but when I tried to follow their circuit diagram I couldnt get it to work!!!!.
So I called Mathias from cockpitsonic, he is never too busy to answer the phone. He then apologised to me that he actually sent the wrong model to me and it is not compatible with their breakoutboard. Naturally I was dissapointed to hear it but get this, he said another pair is on its way today by UPS, he is actually sending that over before I have to send this one back to him. Now thats service.
So I called Mathias from cockpitsonic, he is never too busy to answer the phone. He then apologised to me that he actually sent the wrong model to me and it is not compatible with their breakoutboard. Naturally I was dissapointed to hear it but get this, he said another pair is on its way today by UPS, he is actually sending that over before I have to send this one back to him. Now thats service.