TripleHead2Go resolution problem ??

[PHLpilot]

I just got the TripleHead2Go for my setup and got everything working but when I go to full screen with the 3 monitors the resolution drops way off. If I change the resolution settings in FS or if I change the computers resolution settings the TH2G doesn’t open all three monitors. How do I improve the resolution with all 3 monitors working?

With the resolution it’s at now I can’t fly because there is zero depth perception and everything looks super flat and giant squares

PS I’m using 3 22” monitors

[autocadplease]

I assume you have the digital version?

1. Does your hardware support TH2Go? Go to matrox.com to confirm.
2. What resolution setting are you using on your desktop? 3840x1024? Is the resolution listed in you display properties? Does the stretched mode work on your desktop? Sometimes you need to go into the TH2Go setup and select the resolution modes you wish to have available in order for them to appear and work.
3. Are all your 22" monitor the exact same make and model?

Basically if supported and setup correctly, you simply select the resolution from display properties or FS settings and it should work.

[PHLpilot]

1. I assume my hardware can support TH2G. I have a Velocity Micro gaming computer that is less than 6 months old. With the duel ATI crossfire video card.

2. My desktop resolution is 3840x1024. The TH2G does not stretch across my desktop. The other two monitors are on power save until I go full screen in FS

3. The three 22” monitors I'm using are different. they are an LG, Samsung, and a View Sonic

Please help me I'm going crazy

[autocadplease]

Your video card should be supported.

If you aren't getting the stretched view on your desktop then something is not set correctly. Unless you have set up the other monitors to be in the power saving mode - they are in the power saving mode because they have no signal.

During your boot (when the BIOS is displayed - before windows loads), are all three monitors displaying data? Just two? Or one?

Because you have three different monitors it may be more difficult to troubleshoot. Do you know if all three monitors display 1280x1024 at the same refresh rate?

I would suggest to post something on widescreengamingfourm.com http://www.widescreengamingforum.com/forum/viewforum.php?f=59&sid=0526a8f476f593ec4b73f38df3c2a169

You will get expert advice very quick.

[brynjames]

I don't think the TH2GO can do 3840x1024 with ATI cards. Check the compatibility list on the Matrox web site.

--
Bryn

[PHLpilot]

I visited the Matrox web site and used the compatibility tool. That helped a lot. It told me what I had to do to improve my resolution. Then I downloaded an update for my video card. The resolution I needed wasn’t on my computer until I did the updates. Now everything is working the way I want it to. Thanks guys, I really appreciate the help.