davek
06-30-2009, 11:32 PM
Hi Guys
just a bit of info on ordering parts from overseas.
I ordered some parts with a value over $AU1000.00.
I received a phone call from Fedex (australia) stating that Austrailan Customs did not believe the price stated on the shipping notice on the carton and requested a proper invoice. (Customs do a random audit of parts coming into the country)
I was told the price quoted was well under $1000.
Fedex will hold the item for 5 days before returning it.
Add to this the fact that my computer decided to quit the day before Fedex contacted me, adds to the frustration.
I am at the mercy at present of the company providing a proper receipt with the correct price on it to Fedex by tomorrow or the parts go back! Thus increasing the time for delivery and the possibility of further financial debt on my part.
So if you are ordering anything worth over $1000.00
1. Demand that the correct price be put on the shipping label.
2. Ask for an Invoice be attached to the outside of the box stating
a. price of each item
b. number of items.
c. total price paid
That way it should reduce the problems with bringing stuff into the country.
As an addit I was told by the Fedex guy that if this happens 3 time with teh same person or company, you will be permanently marked so anything you bring in will be assessed!.. now that could be a PINTA!
I havent named the company but for the life of me I cannot work out why they would not put the correct price on the shipping label in the first place!
just a bit of info on ordering parts from overseas.
I ordered some parts with a value over $AU1000.00.
I received a phone call from Fedex (australia) stating that Austrailan Customs did not believe the price stated on the shipping notice on the carton and requested a proper invoice. (Customs do a random audit of parts coming into the country)
I was told the price quoted was well under $1000.
Fedex will hold the item for 5 days before returning it.
Add to this the fact that my computer decided to quit the day before Fedex contacted me, adds to the frustration.
I am at the mercy at present of the company providing a proper receipt with the correct price on it to Fedex by tomorrow or the parts go back! Thus increasing the time for delivery and the possibility of further financial debt on my part.
So if you are ordering anything worth over $1000.00
1. Demand that the correct price be put on the shipping label.
2. Ask for an Invoice be attached to the outside of the box stating
a. price of each item
b. number of items.
c. total price paid
That way it should reduce the problems with bringing stuff into the country.
As an addit I was told by the Fedex guy that if this happens 3 time with teh same person or company, you will be permanently marked so anything you bring in will be assessed!.. now that could be a PINTA!
I havent named the company but for the life of me I cannot work out why they would not put the correct price on the shipping label in the first place!