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07-11-2010, 02:38 PM #1
- Join Date
- Feb 2007
- Location
- Germany
- Posts
- 73
My new TQ from Revolution Simproducts arrived
After waiting longer than expected my TQ arrived from Revolution Simproducts last week. Well, their have been transportation issues, the carrier probably did not handle the TQ with care. With the help of the Revolution Simproducts folks the TQ was set up in 2 remote session via Skype and Teamviewer. This worked very well and the basic set-up was finished yesterday. Some issues are open, but hoppfully will be solved soon.
Today I did my first flight with the new TQ. It was absolutly impressive. The flight was very smooth and the the software controls the thrust levers very smoothly. I owned an other TQ for more than 2 years, so I can compare. With my old TQ the thurst levers behaved always very jittery and the trimm wheels made a lot of noise while turning. With the new TQ everything is running smooth and almost silently.
It was absolutely worth to wait for the delivery. Great product, good service, very good personal interaction.
My set-up:
B737-800W
Project Magenta GC and PM Systems
NewTQ1.jpg
Ruediger
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07-11-2010, 04:18 PM #2
Re: My new TQ from Revolution Simproducts arrived
Nice nice. Mine is expected delivered during week 30. can't wait to take it in hands...
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07-12-2010, 05:04 AM #3
Re: My new TQ from Revolution Simproducts arrived
Very nice. I'm looking forward to seeing the latest version at Lelystad.
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12-18-2010, 12:54 AM #4
Re: My new TQ from Revolution Simproducts arrived
I received my motorized Proline TQ from Revolution Simproducts a few days ago after 6 weeks delay from when I was promised to have it. No documentation, no warranty information, nothing ... just the device in a box. I tried setting it up, no luck so far. I downloaded whatever I can find on their website but nothing available for my setup. I don't have PM or PMDG, I have full registered FSUIPC. I Sent email to Revolution yesterday and hoping to hear from someone any day soon. I'll try Skype. This is disappointing actually after all this wait.
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12-18-2010, 03:48 AM #5
- Join Date
- Feb 2007
- Location
- Germany
- Posts
- 73
Re: My new TQ from Revolution Simproducts arrived
Well, I also have open some open issues with them, but no response for weeks. Very disappointing....
Ruediger
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12-18-2010, 07:24 AM #6
Re: My new TQ from Revolution Simproducts arrived
Hey guys,
It has been a busy time for them (well it's almost Christmas, so it's busy for everyone). Besides that, some personal things with one of the staff members has made Eren a bit short handed at the moment. Which is not very helpful just as he is now handling a major order for a full cockpit set-up.
Anyway, he will mail you (or has already done so). When you're looking for documentation, warranty information etc. just visit the website. For installation questions contact Oral. He is doing all that sort of things.
JWS
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Post Thanks / Like - 1 Thanks, 0 Likes, 0 Dislikeszeineddine thanked for this post
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12-18-2010, 07:30 AM #7
Re: My new TQ from Revolution Simproducts arrived
Incidentally, just this minute, Oral just contacted me after Eren sent me an email. This is very quick response time and excellent service I think. Oral is ready to help me out and I'm already happy even before my issue is resolved. This is very good quality customer support. I'm sure we'll figure it out. Thanks.
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12-19-2010, 07:34 AM #8
Re: My new TQ from Revolution Simproducts arrived
Good. Well if you have followed the news, here in Europe we have had quite a bit of snow the past days and so (also in Paris). I understand that Eren even has not been able to visit his shop for a couple of days. Air traffic has almost come to a halt. That's global warming for you .
JWS
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12-19-2010, 08:37 AM #9
Re: My new TQ from Revolution Simproducts arrived
Since you're an insider JWS, do you have any news on the new script? Mine is totally buggy and Oral is working on a new one i've been told...
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12-19-2010, 09:27 AM #10
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