mcdu run time problems

[spiro]

hi to all
i am having a problem with my mcdu softwere i notic that some times when i am programming my flight if i chose a sid to fly i get an error saying


run time error 6
overflow

i get this only if i chose 1 sid it happens all the time if i select a diffrent sid (on the same runway)
it works fine
this has happend on another flight but onlly once

another problem i notice is that once i load the mcdu i go to the INT page to
load my flight data once i input dep/arr in the scrachpad i get a message using cost index 000
and it will not input the data dep/arr
i then put cost index in and then try again but automaticlly the cost index turn to 0
and the dep/arr disapears i have to do this 3 to 4 times and it finally inports my dep/app but cost index turns to 0 again

this might be a diffrent problem then the time error i am getting i am not shore has any one had these problems??

kind regards

[mmakela]

Hi,

Please check that You have latest updates. Then run pmfilecheck. That can be found for example in mcdu or fcu program folders. Make sure You have all pm related softwares and fs running. What does log say, any problems?
---
Dont worry about those messages down in mcdu, like nav accurr upgrad or cost index 000. Just follow normal routine and add those values by pressing all texts to mcdu. Some sids and stars might have errors. Report them to navigraph.
Also You may find it useful to contact Enrico about any problem You might have.
Happy flights!

[spiro]

Hello mmakela
i have the latest updates from PM i just notice that i do not have the last update on the GC softwere
witch i will do today
i have navigraph credits but not shore how to install the new airac cycle,mybe thats is my problem.
as for the mcdu why do i have to input my depature/arravile airport 3 to 4 times to get in inported in the mcdu
i have posted 2 mails to PM support but have had no reply
thaks for the help i will let you know what happens
kind regards spiro

[mmakela]

Hi,
You must put all files from navigraph (FMS data) to
.../mcdu/data folder. It will ask to overwrite so let it do it!
(make a backup before this)
I don't understand why You have to insert airports many times?
Just type for example eddf/eddv to scratch field and push highest
right side line select key.

[spiro]

hi
well i found the problem!!!!!!!!
it was a update problem i had not updated the mcdu softwere on my new client that was the problem with inserting the airport 3 to 4 times
know it is working ok i updated my airac cycles from navigaph both to the mcdu and glass cockpit softwere
so i reported the sids that were crashing the mcdu softwere with the error 6 time overflow to Enrico
i have had no answer yet,i am not shore what happens will enrico set a new update for the mcdu softwere fixing this error or will navigraph
give an update fixing this???
not shore how it works i am new to PM
kind regards anr thanks with for all the help

[mmakela]

Hi,
newest updates work fine with me.
Are You sure You know how to operate
mcdu. Please check smartcockpit.com and
its manuals.
I think PM is having a summer vacation in June.

[spiro]

hello
yes i have done the last updates and it is working ok know
and i have read all the pdf of the mcdu from smart cockpit

what i was told by jonathan from pm is that some times sid have problems and i should report it to Enrico witch i did
so hopefully i will have news soon
thanks again for all the help
regards